ARAMARK IT Senior Support - (HEAY) in Crater Lake, Oregon

Overview:

About Aramark

Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com at http://www.aramark.com/ or connect with us on Facebook at https://www.facebook.com/Aramark/ and Twitter at http://www.twitter.com/aramark .

Description:

Job Summary:

This position will support all aspects of Technical Support. This job entails providing software, PC, POS, and Network problem resolution. The candidate will provide technical support for development efforts and manage the POS system. This position functions as an integral part of the IT team in leveraging technology to meet and exceed our customers' expectations and our company's financial goals.

Qualifications:

Communication

  • Excellent verbal and written communications skills.

  • Proven team workgroup skills.

  • Able to address issues and provide detailed information to management for support.

Software Applications

  • Experience managing, administering, supporting Micros POS System, Client Server and Stand Alone applications

  • Competence with Microsoft Office including Word, PowerPoint, Excel and Project.

  • Training for Aramark applications can be provided.

Technical

  • Software technical support experience or training .

  • Windows 7 training and/or experience.

  • Supporting the Micros POS system on a daily basis.

  • Great troubleshooting skills.

  • General TCP/IP networking knowledge, and LAN skills.

Required Qualifications

  • Experience in technical problem resolution, integration, support and training. 2 Year technical degree is desired but not required.

  • Experience with Micros POS systems is desired.

  • Candidate should possess experience with Windows 7, TCP/IP, and Web and Network LAN based systems.

  • Good working knowledge of PC Hardware and related peripheral integration required.

  • Experience in supporting a large (greater than 20) user base is required.

  • Experience in Windows operating systems.

  • Past experience with application support and installation is desired.

Education Level

Associates Degree or Experience Equivalent

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran